FirstTech caters to a wide variety of users and experience levels with training offerings that include consumer and professional orientations of lectures for small or large groups, demonstrations, hands-on application training and 1 : 1 teaching. Our consumer classes focus on introductory and general knowledge transfer to attain a "general” proficiency. Our customized professional training courses focus on the adult business user requiring working expertise in software applications that relate, directly, to their professional success.

With our prerequisite information gathering - site visits or conference calls - we collect information from managers, users, potential students and related clients who directly influence the curriculum outline and presentation techniques for the class. We pay attention to detail. We listen to learner levels, needs, limitations and motivations. In the classroom, we stay focused on the curriculum AND encourage interaction and questions. We are eager to work with client-provided samples and to explore relevant workflows as applicable to the specified curriculum. Our instructors are industry-certified and experienced professionals. They are experts in their fields.

FirstTech can customize beginning, intermediate, and advanced levels of curriculum, or tailor modules utilizing actual working files. Curriculum customization can be based upon software application functionality and/or by workflow, and/or by role. Curriculum development costs are incurred one time and the training session can be offered as many times as needed. Customized curriculum is developed for specific software versions and features. When the software version changes, curriculum will require updates.

Call our Professional Services Group today to discuss your particular needs at: 612-374-8600.

Our customized training services include:

Business Courses

MYOB

FileMaker certified training series

Microsoft Office

Print & Publishing Courses

Quark

Adobe InDesign

Quark to InDesign Migration

Adobe Photoshop

Adobe Illustrator

Adobe Acrobat

Adobe InCopy

Font Management

Color Management

Web Publishing Course

Dreamweaver

UNIX Course

UNIX Command Line Basics

Apple Certified Technical Classes

Introduction to Mac OS X v 10.4 for Technical Professionals

Mac OS X Support Essentials v10.4

Supporting Mac OS X v10.4 for Windows Administrators

Mac OS X v10.4 Server Essentials

Mac OS X Deployment v10.4

Directory Services Integration & Administration v10.4 (Client/Server)

Security Best Practices for OS X

Ask-A-Trainer Roaming Sessions

FirstTech offers half-day or full-day roaming sessions whereby the instructor can visit students in their environment to confirm that concepts learned during training are being applied appropriately in the real world environment.