Focused on your professional success
FirstTech caters to a wide variety of users and experience levels. We offer training that includes consumer and professional orientations of lectures for small or large groups, demonstrations, hands-on application training and 1 : 1 teaching. Our consumer classes focus on introductory and general knowledge transfer to attain a "general” proficiency. Our customized professional training courses focus on the adult business user requiring working expertise in software applications that relate directly to their professional success.
Curriculum tailored to your needs
With our prerequisite information gathering—site visits or conference calls—we collect information from managers, users, potential students and related clients who directly influence the curriculum outline and presentation techniques for the class. We pay attention to detail. We listen to learner levels, needs, limitations and motivations. In the classroom, we stay focused on the curriculum AND encourage interaction and questions. We are eager to work with client-provided samples and to explore relevant workflows as applicable to the specified curriculum. Our instructors are industry-certified and experienced professionals. They are experts in their fields.
Customized curriculum at your level
FirstTech can customize beginning, intermediate and advanced levels of curriculum, or tailor modules utilizing actual working files. Curriculum customization can be based upon software application functionality and/or by workflow, and/or by role. Curriculum development costs are incurred one time and the training session can be offered as many times as needed. Customized curriculum is developed for specific software versions and features. When the software version changes, curriculum will require updates.
Call our Professional Services Group today to discuss your particular needs at: 612-374-8600.
Our customized training services include:
iPad, iPod Touch, iPhone
FileMaker certified training series
Print & Publishing Courses (CS5)
Quark to InDesign Migration
Web Publishing Course
UNIX Command Line Basics
Apple Certified Technical Classes
Snow 101 Mac OS X Support Essentials v10.6
Snow 201 Mac OS X Server Essentials v10.6
Snow 301 Mac OS X Directory Services v10.6
Snow 302 Mac OS X Deployment v10.6
Snow 303 Mac OS X Security & Mobility v10.6
Ask-A-Trainer Roaming Sessions
FirstTech offers half-day or full-day roaming sessions whereby the instructor can visit students in their environment to confirm that concepts learned during training are being applied appropriately in the real world workplace.