- Carry-in Service & Support
- On-site Service & Support
- iPhone and iPad Repair
- Telephone Support
- Managed Services/Support Contracts
- FirstTech Custom Services
- TechCare: Added Protection
- Start your Repair
Why Choose FirstTech?
As an Apple Authorized Service Provider, FirstTech's experience and dedication allow us to provide you with exceptional Apple Macintosh repair and support services. Our service is fast and reliable.
Our team of Apple Certified and Microsoft Certified Service Technicians and System Engineers are dedicated to providing you with a Best-of-Class experience—and we get it right the first time.
We offer Microsoft on-site support and both on-site and carry-in Mac repair and support at our two locations:
- Minneapolis / Saint Paul Location: Minneapolis Uptown—2640 Hennepin Avenue South; 612-374-8050.
- Rochester, MN Location: Rochester Apache Mall (near the food court); 507-282-4000.
- Apple Authorized Carry-In Warranty Repair Service
- Apple Authorized On-Site Warranty Repair Service
- Apple Authorized iPad Warranty Repair Service
- Apple Authorized iPhone Warranty Repair Service
- Apple Out of Warranty Repair Service
- Apple Authorized Hardware Diagnostics and Repair
- Apple xServe, xRAID and xSAN on-site Repair and Support
- AppleCare Extended Warranty
- Microsoft Certified on-site Support
- Xerox Printer Repair Service, In and Out of warranty
- Technical Consulting
- Software Diagnostics and Repair
- Network Diagnostics and Repair
- Configure-to-Order (CTO) services
- Emergency Service & Repair
- On-site Service & Maintenance
- Memory and Drive Upgrades & Installations
What is a Premium Service Provider?
Apple has awarded the "Premium Service Provider" designation to the highest level of Apple Authorized Service Providers.To earn this level we must meet Apple's highest service criteria including customer satisfaction. Only a small percentage of Service Providers meet the necessary criteria. We are proud to have earned Apple's Premium Service Provider designation.
Peace of mind for your computer
FirstTech has the largest and most complete Apple Macintosh Repair Service and Support Center in Minnesota and the Upper Midwest. We offer Mac repair service and support for all types of Macintosh users: home, business, experienced or novice. Our focus areas include education, creative and design, printing, small business and enterprise customers.
The support and maintenance of your computer on a regular scheduled basis will save you both time and money. Listed below are some of the services and support options we offer to help you get the most from your computer. We will be happy to develop a customized solution for you. For more information on how we can help with your service and support needs call Jay Critzer, Service and Support Manager, at 612-374-8085.